Thanks for shopping at blweddingemporium.com
You have 72 hours to return/exchange an item from the date you received it. To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
For generating returns/exchange- Please e-mail us at firstname.lastname@example.org with RETURNS/EXCHANGE as a subject line and reason of return in the email with order no. product code & date of purchase.
After approval of the request, we will ask you to dispatch the product.
After the product is received by our team, it is examined against your claim. Replacement or refund of the product is initiated after that. Replacement of the product depends entirely upon the availability of the stock.
It takes a time of around 1-3 weeks from the time a request is raised to the time the product is delivered back to us. The exact time depends on the nature of the product and your location.
To send your product back to its original place, you may have to bear the courier cost.
Please note- Some products are not eligible for returns due to some uncontrollable facts, So you have to drop us a mail with the product code; before purchasing it- So that you could be able to know wether the product is eligible for Returns, eligible for exchange only, not eligible for returns or exchange.
Some products are custom made, Like- personalized naming bangles. You cannot return or exchange them as they are specifically designed as per your specification.
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your bank account. You will receive the credit within a certain amount of days, depending on your bank policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us If you have any questions on how to return your item to us.